From all over Türkiye Device Acceptance
At KTeknik Servis ve Bilişim Hizmetleri, based in Beylikdüzü, Istanbul, we provide preliminary information about the device acceptance process via cargo from all over Turkey. You can receive technical inspection, maintenance, and service support for your computers, laptops, phones, tablets, and game consoles.
Send information via WhatsApp.
Please provide your device model, the problem you are experiencing, and any photos/videos you may have.
Secure Cargo Shipping
Get information about the packaging and shipping process before shipment.
Technical Review & Approval
A technical inspection will be carried out upon arrival of the device, and you will be informed before any action is taken.
Devices Accepted via Cargo
Trust Factors in the Service Process
- ✅ Pre-operation troubleshooting and process information
- ✅ Data security-first service approach
- ✅ Principle of not initiating any transactions without prior approval.
- ✅ We support accepting devices via cargo throughout Türkiye.
Get information before sending the device by cargo.
Before shipping your device, you can contact us to receive preliminary information about the shipping, packaging, and technical inspection process.
Controlled process from shipment to delivery.
How to send a device to the technical service via cargo?
Before shipping the device, please share the brand, exact model, description of the fault, and your city via WhatsApp or phone. This will help determine if the device type is suitable for pre-inspection via shipping, clarify any necessary accessories, and provide shipping information. Devices sent without prior communication may require additional communication cables or adapters, extending the inspection time.
1. Pre-Submission Registration
The exact model and serial number of the device, the problem encountered, and any previous repairs are noted. For devices that won't turn on, it's determined if there are any important files; for charging problems, it's determined if an adapter is also needed. Including the name, phone number, and a note of the problem in the package facilitates device acceptance.
2. Impact and Liquid Resistant Packaging
The device is switched off and, if possible, placed in its original box. If a box is not available, the entire device is wrapped in protective material; any gaps are filled to prevent movement within the box. The adapter is placed in a separate compartment where it will not press against the screen or casing of the device. Instead of writing the fault details on the outside of the box, contact information is included inside the package.
3. Device Acceptance and Visual Inspection
Upon arrival of the package, the external condition of the device, the included accessories, and the user's note are recorded. If any apparent issue is suspected to have occurred during shipping, the user will be contacted before a technical inspection. Then, an attempt will be made to recreate and measure the reported fault.
Technical Review, Approval and Return
The problem identified during the inspection, along with information on the possible repair and cost, will be communicated to the user. Repairs will not begin without user approval. For repairs requiring parts, compatibility and estimated delivery times will be provided separately. Once the repair is complete, final checks will be performed to verify the fault, and communication will be established before the part is shipped back.
Shipping time, carrier-related delays, and package handling conditions are separate from the technical service time. It is recommended that the user keep the tracking code and review the shipping conditions of their own shipping company. When returning the device, the delivery information from the service record will be used; any address changes must be reported before the shipment is prepared.
What information should you share?
- Device make, full model and, if possible, serial number.
- When and during which use did the malfunction occur?
- Whether the device is turned on and whether it contains any important data.
- List of adapters, cables, or other accessories included in the package
For the scope of laptop operations laptop repair, for data priority failures data recovery You can review our page. Please contact us to confirm the latest shipping information before sending the device.