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KTeknik Servis
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KTeknik Servis KTeknik Servis ve Bilişim Hizmetleri

Technical Service Catalog

Choose the appropriate technical service for your device.

Browse through the categories Notebook, desktop computer, phone, tablet, Apple device, game console, and data recovery according to device type. You can access detailed service coverage or create a service pre-registration from the relevant service card.

This page is not a sales page for a specific fault or device. It brings together all the service categories offered in one place; it directs you to the correct page for device acceptance, technical inspection, maintenance, parts evaluation, and delivery processes.

Transaction after Price Confirmation Tracking via Customer Panel Nationwide Cargo Acceptance in Türkiye

Technical service categories

By selecting the device type, you can proceed to the relevant service page for information on fault symptoms, applicable technical procedures, and service acceptance details.

Desktop Computer Service

Case, power supply, graphics card, storage, software, and upgrade needs.

  • Problems with not opening and not displaying an image.
  • Part compatibility and upgrades
  • Maintenance, cleaning, and performance checks.
Review the details.

Phone Repair Service

We handle fault reports for phones related to the screen, battery, socket, software, and motherboard.

  • Screen and touch screen issues
  • Charging socket and battery operations.
  • Software and data-driven controls
Review the details.

Tablet Repair Service

Screen, battery, charging, touchscreen, and software controls on tablet devices.

  • Touchscreen and display malfunctions
  • Battery and socket problems
  • Software, startup and performance issues.
Review the details.

Data Recovery and Storage

Preliminary assessment of devices that won't turn on, and issues with disks, SSDs, and storage units.

  • Disk and SSD failure analysis
  • Data analysis from devices that are not turned on.
  • Backup and controlled transfer recommendations
Review the details.

Find the right service based on the type of malfunction.

Knowing the device type isn't always enough. This section clarifies which service heading should be examined based on the symptom of the malfunction.

The device is not turning on or there is no display.

A detailed check is performed to look for problems originating from the power circuit, adapter, battery, graphics card, motherboard, and BIOS.

  • My laptop won't turn on.
  • There is no display on the desktop computer.
  • MacBook is not receiving power.

Overheating, fan noise, and performance degradation.

The stability of the device is evaluated through thermal maintenance, fan cleaning, paste/pad replacement, and cooling performance measurement.

  • Gaming laptop is overheating.
  • The computer is slowing down.
  • FPS drops in games.

Liquid contact and motherboard failures

Even if the device continues to function after liquid contact, the risk of oxidation persists. The motherboard and ports are examined in a laboratory environment.

  • Contact with coffee, water, or beverages
  • Suspected short circuit.
  • Not charging and shutting down

Screen, keyboard, battery, and socket operations.

The most common component-related failures encountered in daily use are evaluated using a repair plan appropriate to the device model.

  • Laptop screen replacement
  • Phone screen and battery operations.
  • Charging socket malfunction

Data loss, disk and SSD problems.

A preliminary assessment is performed for devices that won't turn on, undetectable disks, slow SSDs, or data transfer needs.

  • Disk not visible
  • Windows won't start.
  • Data transfer and backup

Upgrades, maintenance, and installation

Even if your device isn't faulty, its lifespan can be extended through RAM, SSD, operating system, cleaning, and maintenance.

  • SSD upgrade
  • Increasing RAM
  • Formatting and system installation

Laboratory capability

Accurate fault diagnosis before part replacement.

During the service process, we focus on the actual source of the device's malfunction. Instead of unnecessary procedures, we proceed with measurement, testing, and an approved quotation process.

BGA Rework Motherboard Power Supply Liquid Contact GPU/CPU Control Thermal Performance Customer Panel Service Request

Brands and device groups we support

KTeknik Servis offers troubleshooting, maintenance, repair, upgrade, and data-driven support processes for devices of various brands and segments.

AsusLenovoHPDell AcerMSIMonsterCasper Apple MacBookSamsungXiaomi PlayStationXboxGaming Laptop Desktop PCSSD / HDD

Brand names are used solely to indicate the types of devices supported and the scope of service. Unless expressly stated otherwise, KTeknik Servis is not an official authorized service provider, distributor, or brand owner of these brands.

Premium service approach

The service process proceeds with rapid guidance, transparent approval, and post-processing testing steps.

01

First, a correct diagnosis.

Measurement and testing instead of unnecessary part replacement. The device's complaint is assessed by considering the power supply, connections, heat behavior, and usage symptoms together.

02

Transparent transaction approval

No paid transactions will be initiated without your consent. After fault diagnosis, the scope of the work, estimated time, and price information are clearly communicated to the user.

03

Post-service inspection

A testing process is carried out after the repair. The process includes startup, charging, screen, connectivity, temperature, and performance checks in preparation for delivery.

Service acceptance process

The application process is clear, organized, and traceable for the user.

01

Select the service

Review the service card that matches your device type, or if you are unsure, create a request using the contact form.

02

Provide preliminary information.

Please briefly describe the device model, the symptoms of the malfunction, and any previous actions taken.

03

Let's diagnose the problem.

The device is inspected by the technical team after it arrives at the store or via courier.

04

Price approval should be obtained.

No paid repairs or parts replacements will be initiated without your approval.

05

Repair and testing

Post-processing checks are performed on the power-on, charging, screen, connectivity, and performance.

06

Delivery and tracking

The device can be picked up from the store; the process can be tracked via the customer panel.

Device acceptance options

Our physical service point is located in Beylikdüzü Paradise AVM. We offer store pickup from nearby districts and pre-registered cargo acceptance from outside the city.

Beylikdüzü Service Point

Paradise AVM handles device acceptance, service registration, and delivery processes.

BeykentAdnan KahveciYakupluGürpınar

Nearby Districts

Devices from Avcılar, Esenyurt, and Büyükçekmece are accepted at our service center.

AvcılarEsenyurtBüyükçekmece

Out-of-City Cargo Acceptance

Pre-registration must be completed via WhatsApp or the contact form before the device is shipped.

Pre-registrationProtective PackagingService Tracking

Not sure which service to choose?

Enter your device model and a description of the malfunction; our team will then direct your request to the correct service category.

Frequently Asked Service Questions

The most frequently asked questions regarding service.

Which devices can I get service for?

You can create a service request for notebooks, desktop computers, phones, tablets, Apple devices, game consoles, and storage units.

Can transactions be processed without approval?

No. After the fault is diagnosed, details of the work and pricing information will be shared; no paid work will be started without your approval.

Can I send the device via cargo?

Yes. We can accept devices via cargo from all over Türkiye. It is recommended that you register via the contact page or WhatsApp before sending your device.

What is the difference between a service page and a contact page?

This page describes the service categories. The contact page is used to create a service request, view the location, and contact the team.

Call the service centre Get Service Support
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Bağımsız Hizmet Bilgilendirmesi: KTeknik Servis ve Bilişim Hizmetleri; Apple, Samsung, Asus, Lenovo, HP, Dell, MSI, Acer, Huawei, Monster, Casper ve benzeri markaların yetkili servisi, resmi bayisi veya bağlı kuruluşu değildir. Bu web sitesinde geçen marka, model, logo ve ticari unvanlar yalnızca hizmet verilen cihaz türlerini belirtmek amacıyla kullanılmıştır ve ilgili hak sahiplerine aittir.

Our services include independent laboratory repairs, device intake and corporate technical operations. For devices covered by a manufacturer warranty, we recommend contacting the brand’s official or authorised service channels first.