Contact KTeknik Servis

Tell us the device type, make and model, when the fault started, and whether it shuts down, fails to charge, has suffered liquid exposure or impact, or has performance problems.

Short, clear descriptions such as “does not turn on”, “does not charge”, “no display”, “overheats”, “liquid exposure” or “runs slowly” are ideal for an initial assessment.

For laptops and Apple notebooks, bring the power adapter if possible. For phones, tablets and game consoles, bringing accessories related to the fault helps speed up the process.

A password is not required for every repair. If software, performance, data or account tests are needed, the team will separately request your approval and the necessary information.

After inspection, we explain the fault, expected repair time, parts needed and cost. Work does not start without your approval.

Yes. Before sending a device from outside Istanbul, pre-register by WhatsApp or phone. Including your name, phone number, fault note and accessory details with the device helps speed up the process.